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Support Plug-and-Play with On-Boot Firmware Updates

CircleID CircleID: Have you ever purchased a new electronic device, taken it home, excitedly unwrapped it and switched it on, only to discover that something is wrong and you need to phone customer support?

This scenario is all-too-common in the broadband services industry, and unfortunately, it's usually the service provider who takes the blame. New customers will often purchase gateways from third parties or redistributors without knowing that the device's firmware is out of date. When the customer attempts to connect this device to their network, they're quickly blocked by an error message (or sometimes no message at all) due to expired or unsupported firmware.

This is something you want to avoid regardless of whether it is a new customer's first impression or an existing customer whose loyalty is important to you.

How can you prevent this situation from occurring?

Ensuring that your firmware solution supports automated on-boot firmware updates is one way to guarantee seamless device startup. By configuring on-boot firmware campaigns, you can ensure any devices appearing that on your network and match the vendor, model, and firmware version within your campaign will be automatically updated to the correct firmware version, before the device is fully provisioned.

This procedure ensures that seamless plug-and-play devices live up to their name. As an added bonus, you save OPEX by reducing manual processes while reducing the risk of subscriber churn due to a negative experience.

Accelerate Device Roll-Out with Mass-Device On-Boot Updates

Another common scenario that service providers deal with is mass-device updates for outdated firmware. When a fleet of devices on an outdated or unsupported firmware version arrive to the operator's premises, the service provider is often forced to update the firmware versions on every device — a costly and tedious manual process — before they can deploy the devices to the customer premises.

With automatic on-boot updates, operators can avoid spending these unnecessary resources on device realization and firmware updates in-house, and instead deploy those devices and have the firmware versions automatically updated once a connection is made from the subscriber premises.
Written by Najla Dadmand, Product Manager at Incognito Software SystemsFollow CircleID on TwitterMore under: Access Providers, Broadband

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Game of Phones: Which smartphone will break the wheel?

Whats Your Name Whats Your Name: Cover image source: Rozetked, YouTube As the years have passed and hand-held technology has continued to evolve, the smartphone battle has gotten intense. Apple’s iPhone 8 (X), Google’s Pixel 2, and Samsung’s Galaxy Note 8 are all trying to break the wheel while generating hype across the internet. So who will take the phone throne […]
The post Game of Phones: Which smartphone will break the wheel? appeared first on Name.com Blog.

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Taylor Swift Registered At Least 190 Domains For Reputation

dotWeekly dotWeekly: TAS Rights Management went pretty big in relation to domain name registrations to help promote and protect the newly announced “Reputation” album (and likely world tour) by Taylor Swift.

On the day of the announcement, TAS registered at least 94 domain names as I mentioned yesterday. Those 94 were just a start, as the company registered another 96 domains the following day! Here are the other 96 domains:
reptheworldtourtix.com
reptheworldtourtix.net
reput8tion.co
reputationtaylorswiftalbum.co
reputationtaylorswiftthealbum.com
reputationtaylorswiftthealbum.net
reputationthealbum.com
reputationthealbum.net
reputationtheworldtour.com
reputationtheworldtour.net
reputationtheworldtourtix.com… Read the rest
Taylor Swift Registered At Least 190 Domains For ReputationJamie Zoch

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The Domain Sales Email that Caught my Eye

Sully's Blog Sully's Blog: My email inbox certainly could have gone without seeing this email come through and still lived a clean and happy life.  But life isn’t fair and sometimes we can’t protect the ones we love from the harsh reality of the world.  Alright, I’m getting carried away, I don’t love my inbox.  I mean, I like […]
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So I’m on a plane now heading towards the hurricane

Morgan Linton Morgan Linton: I was in San Francisco this week and now as I write this post I’m 35,000 feet in the air heading back towards Austin. I’m flying Jetblue which means that I’m also watching the live broadcast covering the hurricane that I’m literally heading towards. While it’s very unlikely that Harvey will still be a hurricane […]

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ICANN: Proposed Changes to the NCUC Charter

DomainPulse.com: Brief Overview Purpose: The purpose of this public comment proceeding is to obtain community input on proposed changes to the charter of the GNSO Noncommercial Users Constituency (NCUC). The changes... The post ICANN: Proposed Changes...
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Taylor Swift fails to register Reputation tour domains and fans get pranked

OnlineDomain.com OnlineDomain.com: Taylor Swift’s new album called Reputation is coming out on November 10. But is Taylor Swift going to have a Reputation (or Reputaytion) tour? Fans are wondering but a few domain name registration by her team TAS Rights Management (TAS = Taylor Alison Swift) point to a new world tour. Taylor Swift’s official website at …
The post Taylor Swift fails to register Reputation tour domains and fans get pranked appeared first on OnlineDomain.com.

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